Sorry, but I’m not allowed to give details about that. Let's get down to business. I’d like to speak to [person’s name], please. "� 6�.Ե&@�o[Zz�}���1L�N�@�I�j���-?+�jb�N����CU؊b3����70�� ��Oyk�%�Vy�#�+�.T���-�X�]�:���9�w�� 6hd�.��[,�����!��Wž�a�3. This helps both speakers talk about what’s relevant. %PDF-1.5 Don’t forget to practice them every day, and remember: People can’t always tell how long you’ve been studying English, but they can easily tell if you are smiling when speaking on the phone!
FluentU brings language learning to life with real-world videos. Your name is Barack Obama, O-B-A-M-A, and your phone number is 555-222-1111, correct? endobj
The best way to master a new language is to practice it regularly, and the following Business English sections will help anyone interested in becoming fluent do so, all while mastering terms and phrases commonly used in business today. Do you mind sending me the report again, please? Remember: By using new words, you learn new words! You can also use “This is [your name]” as another way to say “[Your name] speaking.”. If you want to work on other topics later, simply use the same, familiar FluentU platform to learn with videos from other categories (such as “Science and Tech,” “Politics and Society” or “Arts and Entertainment”). Lasst uns anfangen.
You can use one of the formats below for greeting people when you call them: 3. When you promise action, you may want to add when something is going to happen. Could you give me your mobile number, please? Nicht nur im Berufsleben begegnen Sie ausgefallenen englischen Phrasen, die sich nicht wörtlich übersetzen lassen, sondern auch im Alltag. Whenever you don’t understand something, it’s best to ask. Would the week of January 18 work for you? For example, if you tap on the word “brought,” you will see this: Plus, FluentU also has interactive features and active learning tools, like multimedia flashcards and fun questions. For example, “I’d like to speak to Mr. Smith, please.” You may use this one when you’re quite sure the person is available to talk to you. For example, if you remember that a company will move to a new office building, you might ask: How are you getting on with preparations to change office buildings next month? Don’t let them discourage you! business situation. Here’s an example: 6. I’d like to leave her/him a message. FluentU has an entire business category filled with authentic business-related videos covering six language levels. However, some people who have never learned a second language don’t understand how difficult it can be. This quickly tells the caller who you are, and then lets them explain why they’re calling. All Rights Reserved. Don’t worry if you can’t always understand people on the phone. Business Wire is a Canadian online magazine that operates as a b usiness news and press release network. The information may be important, so just ask them to repeat it for you: 26. Using the modal verb “could” and a question is helpful in this case. At the beginning of the phone conversation it’s best to clarify why you are calling. To get started, sign up for FluentU on the website or download the app from iTunes or Google Play today! 20. Whenever you want to be friendly with someone, you can make small talk. To show the variety of videos even inside this single category, real-world business videos on FluentU include “Introducing Business Colleagues,” “Business Buzzwords,” “Control Your Inbox!” and “What Warren Buffet Thinks About Cash.”. Would you mind speaking up a bit? <>
3 0 obj What’s more, it will help you gain self-confidence and even improve your self-esteem—both when speaking English and your native language. Remind yourself: When you make mistakes, you are making progress. Uptick from Forbes is for more advanced business English learners. I’m afraid he/she’s not available at the moment. Here are some tips for learning these new phrases: The first time you use some new phrases, you will probably make some mistakes. Sometimes the connection is bad and it’s okay to ask the other person to speak more loudly: 25. endobj Click here to get a copy. 17. Here’s what you could say: 16. Remember that in English we don’t use the future tense after time expressions like “when” and “as soon as.”.
On the other hand, when you make a phone call and the person you want to talk to is not there, you should leave a message for them.
Please let him know that tomorrow’s lunch meeting is cancelled. Business vocabulary and commonly used phrases are also detailed in the texts, and all this information - including the texts themselves, the vocabulary, and the questions - can be downloaded for free in PDF form, to be studied at a later time. 35.
Sometimes your job may even depend on a phone call! Please let her/him know that….
Could you send me an email with the detailed offer? That’s why we’ve put together this helpful guide of 40 must-know phrases for professional telephone conversations. You will discover that improving your telephone skills will also help with your speaking skills in general. However if you know why, and it’s okay to share that information, you might say something like this: I’m afraid she’s in a meeting until 4 p.m. Can I take a message?
The great thing about learning these telephone phrases is that you will actually get to use them in real life. I’ll send you the report as soon as possible. Please tell her/him that…. 33.
Every time you see a new grammar structure, write it down, make your own examples with it and then use it at work! If you can’t find a way to include them in your real telephone conversations, try writing down imaginary phone conversations so you can use the new phrases.
However, if you learn the key phrases that are commonly used over the phone, it becomes so much easier. 34. Englische Redewendungen: Business-Jargon vs. Alltagssprache. Expressions followed by verbs ending in “-ing”. Here are some phrases you might use: 29. I’ll ask him to call you as soon as he gets back. 1. Hello, this is [your name] from [company name]. If you have to write down names, it’s best to ask people to spell words out for you. Sometimes you are the one initiating (beginning) a phone call. Your business associates will enjoy reading your clear, professional language – they will know what you want them to do, and they will take action. Could you please take a message?
Another great thing about mistakes is that you can learn from them. Getting down to business phrases … let’s get down to business/ I think we should make a start/ shall we get started… Language after the suggestion to make it softer and prompt a reaction …, if you don’t mind/ if that’s okay (with you). To keep improving your business English, you’ll love FluentU. If you don’t want to leave a message, you can ask when would be a good time to call again: When you ask people to give you information, it’s important to be polite. You can ask them about their day, or you may be more specific if you remember details from your past conversations. You can use the previous learning strategy with grammar as well, not just with new vocabulary. There are situations when you can’t help the other person, and it may be hard to say so. 7. 4 0 obj <>>>
Learning a foreign language becomes fun and easy when you learn with movie trailers, music videos, news and inspiring talks. This second phrase is more specific and should be used if you remember certain details. Use the information and the clear English phrases in this guide for your next business letters and see if there is a change in the responses you receive. If you answer a phone call and the caller wants to speak to someone who is unavailable, you should take a message. You can do that in any of the following ways: 12. 1 0 obj
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